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Grievance Redressal Mechanism

For any complaint or grievance, you can reach out to us on the email addresses provided below. Resident Grievance Officer shall acknowledge the complaint within twenty four hours and resolve it within fifteen days from its receipt.

Contact details for the grievance mechanism in accordance with Information Technology Act, 2000 and rules:

Resident Grievance Officer
Name : Mr. Harivamshi Lunavath
Email : grievance.officer@getlokalapp.com

Nodal officer for coordination with law enforcement
Email: nodal.officer@getlokalapp.com

Chief compliance officer for compliance with the Information Technology Act 2000 and rules
Email: compliance.officer@getlokalapp.com

Physical contact address for the purposes of receiving communication addressed to it under the Rules:
2735, 3rd Floor, HSR Layout 1 Sector, 16th cross, 27th Main Road, Bangalore, Karnataka, 560106

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