Lokal Matrimony - Privacy Policy

1. Introduction:

Lokal Matrimony recognizes the need for appropriate protection and management of any information You share on Lokal Matrimony.

The terms used in the Privacy Policy (“Policy”) have the meaning as defined in the Terms of Use. The present policy lays down how Lokal Matrimony collects, uses, discloses, shares and transfers Information of Users including You. This Policy would apply to anybody who visits Lokal Matrimony or opens an Account with Lokal Matrimony, as the case may be.

By using or accessing the Licensed Application in any manner or opening an Account, you acknowledge that you accept the present Policy and you hereby consent that Lokal Matrimony will collect, use, disclose, share and transfer your Information and personal data including but not limited to sensitive Personal Information. This Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder.

However, in case you do not intend to share some of the Information as contained herein below for use by Lokal Matrimony as stated, you are free to opt out or not use the Licensed Application and/or the Products and Services by deleting the Account and in such a case, are not required to give consent as per the present Privacy Policy

In case in future you feel that the Information as collected should not be used or should be deleted, you can withdraw your consent granted in the present Policy, by writing to Lokal Matrimony seeking to withdraw the consent so granted or deleting the Account, as the case may be.

You also have the right to access, rectify and update Information that you have provided to us and that's associated with You, except your name, gender and date of birth (which once captures cannot be edited), by logging on to your Account.

Lokal Matrimony reserves the right to update, change or modify this Privacy Policy at any time.

2. How is the Information collected, used , disclosed and shared

1. Lokal Matrimony collects, uses, discloses, shares and transfers Information, including but not limited to User Content, other content, communications, information etc. provided by Users, either relating to themselves or other Users, when the Users use the Licensed Application or the Products and Services. By use of the Licensed Application and/or Products and Services, you expressly consent to Lokal Matrimony’s using, processing, disclosing, sharing and transferring of your Information in accordance with this Policy.
2. For the purpose of these Terms, the term “Personal Information” shall mean any information you provide to Lokal Matrimony and shall include, without limitation your name, phone number, your e-mail address, your financial information such as bank account or credit card or debit card or other payment details, your email ID and password, User Content etc.

   For the purpose of these Terms, the term “Non-Personal Information” shall mean information that does not specifically identify an individual but includes information from you such as the type of internet browser you use, mobile device you use, your computer or your mobile device’s unique device ID, your Internet Service Provider (ISP) and your Internet Protocol (IP) address. Lokal Matrimony may also collect Non-Personal Information that you provide.

   Personal and Non-Personal Information together is referred to as “Information”. Lokal Matrimony may collect Information from you when you register or open an Account on the Licensed Application through your mobile number and/ or e-mail account, when you use the features or the Products and Services, when you participate in surveys conducted, when you interact with the customer care team, when you interact, message or chat with other Users including the details of the message or chats, when you carry out transactions including paid services on or thorough the Licensed Application etc.

3. Lokal Matrimony may use cookies to monitor usage including, without limitation, to provide useful features to simplify your experience when you return to the Licensed Application, like remembering your login ID and certain Personal Information and to deliver relevant content based on your preferences, usage patterns and location.
4. You may be also required to provide your credit/debit card details in case you want to purchase the Paid Licensed Application and Services Subscription. Lokal Matrimony or any third party providing services related to payment will use this information, such as account and authentication information and billing, delivery and contact details. Lokal Matrimony shall in no case be liable for any loss or damage sustained by You arising out of any disclosure (inadvertent or otherwise) of any information relating to your bank account, credit or debit card details in the course of any online transactions or payments made for any Paid Licensed Application and Services Subscription.
5. Lokal Matrimony collects information about your use of Licensed Application and/or Products and Service, such as the features used, any activity carried out, interactions with other Users, the actions taken, the time, frequency and duration of the said activities.
6. Lokal Matrimony is required to collect information from and about the computers, tablets, phones and other web-connected devices you use and Lokal Matrimony then combines this information across different devices that you use. Information that Lokal Matrimony obtains from these devices includes:
   • Information including but not limited to the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins, name of mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on user network etc.
   • Information including but not limited to access to beacons and mobile phone masts, access to GPS location, network, camera or photos, data from cookies stored on user devices, storage space or disk on the device etc.
   • Location-related information – such as your current location to provide, personalized and improved Licensed Application and/or Products and Services. Location-related information can be based on things such as precise device location, IP addresses etc.

3. Use of Information

Lokal Matrimony may use your information for:

1. Providing access to the Licensed Application and/or use of the Products and Services.
2. Manage Your Account with Lokal Matrimony.
3. Send SMS for authenticating transactions via One Time Password (OTP) etc.
4. Suggest profiles of other Users for your consideration.
5. Interact with you or other Users through various modes including but not limited to email, SMS, phone calls etc.
6. Conduct general survey or analysis of your Account or otherwise.
7. Develop, test and improve Licensed Application and/or Products and Services, testing and troubleshooting new products and features, removing any glitches including technical problems, improving your experience of navigating and carrying out transactions and improving the services and content on the Licensed Application.
8. Based on your Information, share sponsored content and show ads, including relating to third parties, that Lokal Matrimony thinks will be relevant to you.

4. Sharing of Personal Information:

Lokal Matrimony may disclose or share your Personal Information in the following ways:

1. Disclosure or sharing with other Users

   Personal Information shared by You would be published, disclosed and further shared with other Users in order to enable providing the Products and Services and in order for you to connect with other Users. Accordingly, You should provide Personal Information which you want should be displayed, disclosed and shared with other Users.

2. Disclosure to Government authorities or as required by law

   Your Information may be shared with Government and/or statutory authorities or under court orders, or other legal processes; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. Lokal Matrimony warrants that such information will be disclosed only in accordance with applicable laws and regulations.

3. Disclosure to third parties

   Lokal Matrimony may provide’ disclose and share Information, including Personal Information that is collected from You to third-party service providers to help ensure availability of Products and Services, information etc.

4. Disclosure to prospective Acquirers

   Lokal Matrimony may disclose and/or transfer your Personal Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity or business of Lokal Matrimony.

5. Disclosure to Facilitate Payment on Payment Gateways

   In order to process your transactions, Lokal Matrimony may direct you to a payment gateway service provider of its own choice, which may have access to the Personal Information provided by you while making such payment.

5. Protection of Information

1. Lokal Matrimony, on best effort basis shall attempt to take adequate measures to protect the security of your Personal Information and to ensure that your choices for its intended use are honoured. Lokal Matrimony also takes adequate precautions, on best effort basis, to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.
   Lokal Matrimony uses industry standards of physical, technical and administrative security measures to keep your Personal Information, on best effort basis, secure although you agree that the same cannot be foolproof since no security system is impassable and Lokal Matrimony does not guarantee that the Information may be absolutely free from invasion.
2. Please note that e-mails, messaging and means of communication with Lokal Matrimony or other Users may not be encrypted, and therefore Lokal Matrimony advises you not to communicate any confidential information through these means.
3. Lokal Matrimony is not responsible for any breach of security or for any actions or inactions of any other Users oer third parties that receive your Personal Information.
4. You are solely responsible for maintaining the confidentiality of your username and password. To ensure safety of your Personal Information, you are advised against sharing your username and password with anyone. Lokal Matrimony would not be liable or responsible for any breach of this covenant by You.
5. Lokal Matrimony would retain Personal Information only as long as you have an active Account or as permitted/required by applicable law. Generally, Personal Information, upon deletion of your Account, is also deleted unless the same is required for to comply with any legal requirements, fraud prevention or assistance in any enquiry, for resolving disputes, to protect interests of Lokal Matrimony, to continue to develop and improve Lokal Matrimony’s Products and Services

6. Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details for raising grievances or obtaining any further information or enquiry, if any are provided below:
Email: support@getlokalapp.com